Product/Service

Dispatch 1

Source: Astea International - eCRM Field Service Automation Solutions
Astea's original service management product, DISPATCH-1, reigns as one of the most widely installed field service solutions in the world
Astea's original service management product, DISPATCH-1, reigns as one of the most widely installed field service solutions in the world. The system has been licensed by over 350 customers, typically, larger Fortune 1,000 companies for multi-location global deployments that support several thousand users.
DISPATCH-1 consists of more than 30 operational modules for management of call centers, field service, logistics, repair, finance and contract administration; and, easy-to-use interface choices allowing simultaneous system accesses from the Internet, PCs, terminals, modems and wireless connections. DISPATCH-1 continues as the choice for organizations that prefer to run CRM on a UNIX operating system.
Latest DISPATCH-1 Value Adds
  • eFramework
web applications development environment and tool set
  • CorVu CorBusiness
  • enterprise business intelligence solution
  • CorVu CorManage
  • enterprise performance management solution
  • REMOTE-1
  • remote connectivity for mobile field agents
  • Web Access
  • customer self-service solution
  • Bar Code
  • inventory, distribution and repair material handling solution

    Astea International - eCRM Field Service Automation Solutions, 455 Business Center Drive, Horsham, PA 19044. Tel: 800-878-4657; Fax: 215-682-2515.