ISO Standards: Turning Hopes Into True Quality Objectives

By James Jardine, MasterControl

The development and realization of objectives takes work, planning, and foresight. Aligning your company’s quality management practices with the applicable quality principles found in the ISO 9000 family of standards is a proven approach for turning aspirations into actual quality objectives.

Your company’s quality objectives will always be unique to the nature of your business, the industry you’re in, and the regulatory and statutory requirements your products must meet. Beyond that, your internal quality objectives will vary as well, depending on whether they’re applicable across the enterprise, only at specific sites, or centered on activities conducted by individuals in specific roles.

Here, we review key quality principles addressed in ISO 9001 and examples of ways the standard can be leveraged to reach the kinds of objectives your organization may be looking to achieve.