Quality System Metrics That Matter

By James Jardine

Product quality is a top priority in any business because nothing else matters without it. But if your organization doesn’t have effective quality management processes and systems, the pursuit of actionable quality metrics can be an overwhelming and often impractical endeavor. Measuring the impact of quality instantly becomes the No. 1 business imperative when those process inefficiencies begin to negatively affect the bottom line.

The MasterControl Quality Excellence™ solution gives customers the advanced technology required to make continual quality improvements and enables them to embed quality into every process across the life cycle of their products — from concept to commercialization and back again. Customers that have implemented MasterControl quality solutions have achieved immediate and transformational improvements in key quality performance areas such as document control efficiency, training management compliance, corrective and preventive action (CAPA) effectiveness and mitigation of human errors.

See how these companies digitized and connected their document management processes to help accelerate the time it takes to get a product to market without jeopardizing regulatory compliance.