Service Alliance
Source: Astea International - eCRM Field Service Automation Solutions
Service Alliance integrates and automates management of field service scheduling and dispatch, service contracts, help desk, logistics, repair, order processing, and analyses of customer service operations.
ServiceAlliance integrates and automates management of field service scheduling and dispatch, service contracts, help desk, logistics, repair, order processing, billing, and analyses of customer service operations. Solutions can include remote web and mobile eService for field staff and customer self-service, project management, service/sales integration, OLAP, CTI and integration with financial, ERP and MRP systems.
- AllianceField Service
- AllianceCustomer Support
- AllianceContracts
- AllianceLogistics
- AllianceRepair
- AllianceOrders
- AllianceMobile
- AllianceWeb
- AllianceProjects
- AllianceStudio
- AllianceLinks
- AllianceCTI
Astea International - eCRM Field Service Automation Solutions, 455 Business Center Drive, Horsham, PA 19044. Tel: 800-878-4657; Fax: 215-682-2515.
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