By Jama Software
According to Machina Research’s annual forecast and analysis of the machine-to-machine/Internet of Things market, the number of connected devices will increase from five to 27 billion by 2024. As software becomes more and more embedded into technology, the rate of innovation accelerates. Connected software has also changed expectations. Customers expect seamless interaction with technology solutions across form factors and devices. They expect their technology will constantly evolve or update post-purchase.